24000 Privacy Policy — How Your Information Is Protected
Last Updated: 2024
Protecting your personal information at 24000.biz is our top priority. This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using the platform, you are considered to have accepted this policy.
What Information We Collect
Account & Identity Information
At registration, we collect your name, email address, date of birth, mobile number, and password. National ID details may also be requested if identity verification is required.
Financial & Payment Information
When you make a deposit or withdrawal via bKash, Nagad, or Rocket, your mobile number and transaction details are recorded. All financial transactions are logged in Bangladeshi Taka (৳ BDT).
Device & browser information
Your device type, operating system, browser version, IP address, and access times are collected automatically when you use the platform.
Usage Data & Activity Logs
We retain records of pages visited, time spent on site, betting and gaming history, and support interactions.
How and Why Your Information Is Used
24000 uses the information it collects for the following purposes:
- Account Management: Verifying login, confirming identity, and ensuring account security.
- Transaction Processing: Maintaining accurate records of deposits, withdrawals, and bonus payments.
- Platform Improvement: Analysing user behaviour to improve our services.
- Security & Fraud Prevention: Detecting and preventing suspicious activity.
- Customer Support: Handling support requests and resolving issues.
- Legal Compliance: Compliance with applicable laws and regulations.
24000 never sells your personal information to third parties for marketing or advertising purposes.
Cookies & Tracking Technologies
What Are Cookies and Why Do We Use Them
Cookies are small data files stored in your browser. 24000 uses cookies to maintain login sessions, remember your preferences, and improve platform performance.
Types of Cookies
- Essential Cookies: Essential for login and security — cannot be disabled.
- Functional Cookies: Saves your language and preferences.
- Analytics Cookies: To understand how users navigate the platform.
Cookies can be managed or disabled through your browser settings, though some features may not function as a result.
Data Sharing & Security Practices
24000 shares information with third parties only in the following limited circumstances:
- Payment gateways such as bKash, Nagad, or Rocket for processing payments.
- When required by law or in response to a valid request from a government authority.
- With security partners for fraud prevention.
Technical Data Security Measures
24000 protects your data using SSL/TLS encryption, regular security audits, and access controls. Passwords are stored in hashed form and are never visible in plain text.
In the event of a data breach, we will notify affected users in a timely manner in accordance with applicable law.
Your Rights & Policy Updates
User Data Rights
As a 24000 user, you have the following rights:
- Access: The right to know what information we hold about you.
- Correction: The right to correct inaccurate or outdated information.
- Deletion: The right to request account closure and deletion of associated data.
- Objection: The right to object to the processing of your data for specific purposes.
To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.
Policy Changes & Contact
24000 may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email and the updated date will be reflected on this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For any privacy-related inquiries, contact us at [email protected]. For more general questions, FAQ View Categories.
Enjoy 24000 Safely
Your information is completely safe with us. If you have any questions, FAQ visit our FAQ or email us at [email protected].